What does PlayZone replace?+
Paper strips, stopwatches, the register, the party diary and the WhatsApp group: setup, check-in, the live floor, bills, passes, waivers, bookings and the day’s takings in one app.
How long does it take to set up?+
About 15 minutes. Pick your venue type at sign-up and your activities, zones and prices are filled in; change them, add your staff and check in your first family.
Do I need special wristbands?+
No. Bands are optional: print QR wristbands or stickers from PlayZone on any printer, or use any NFC tag. Scan one to find the child.
How do memberships and passes work?+
Sell a monthly membership, a visit pack or a ticket. The family gets a QR on their phone by email; scanning it checks the child in at no charge for what the pass covers.
Can parents sign the waiver before they come?+
Yes. Upload your own waiver; parents sign it on the desk tablet or on their phone by link or QR, and get a signed PDF by email.
What devices does it run on?+
Android phones and tablets, and any browser on a tablet, laptop or computer, iPhones and iPads included. Staff can use their own phones.
What happens if the internet goes down?+
PlayZone needs the internet: every action is confirmed by our server, so every device agrees and nothing is billed twice. When the connection drops it says so and waits; keep a 4G router at the counter as a backup.
Where is my data kept?+
In the region you choose when you sign up: India, Middle East, Europe, United States. Only your staff see your venue’s data, each role only what it needs.
How do I pay, and can I cancel?+
Try it free for 7 days, no card. Then choose a plan and we send a payment link with a tax invoice. Cancel any time; see the refund policy.
